Q&A - Jorgobé

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Q&A

[/vc_column_text][vc_tta_accordion][vc_tta_section title=”Are Jorgobé’s products tested on animals?” tab_id=”section-1″][vc_column_text]Jorgobé Skin Care – Copenhagen is highly opposed to the testing of cosmetics on animals. You can therefore rest assured that neither the products nor the ingredients in Jorgobé Skin Care – Copenhagen’s range have been tested on animals.
All Jorgobé’s products are vegan friendly.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I have not received the item(s) I ordered. What should I do?” tab_id=”section-2″][vc_column_text]From time to time, packages can take longer than usual to arrive at their destination. If you have not received your order within 3 business days, please take the following steps:

  1. Check your email! After placing your order, you should receive two emails from us. One email confirming your order, and one email containing a link to track your parcel.
  2. If step 1 is not sufficient, please write us an email at jorgobe@jorgobe.com and our customer service department will make sure your case is handled in 1-2 business days.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”What do I do if I wish to return my product?” tab_id=”section-3″][vc_column_text]You always have 14 days’ right to withdraw from the purchase, as long as the product is in a like-new condition.

If you wish to return the product(s), please send the product(s) to our office at Artillerivej 86, 4. Sal, 2300 København S (DK). In order for us to refund your purchase, please either attach a letter or write an email to jorgobe@jorgobe.com containing your personal information and reason to withdraw from the purchase.

For further information, please see the “Terms & Conditions” page at www.jorgobe.com or write us an email at jorgobe@jorgobe.com[/vc_column_text][/vc_tta_section][vc_tta_section title=”What payment methods can I use” tab_id=”section-4″][vc_column_text]MasterCard
Maestro
Visa
Visa Electron
American Express
PayPal
Sofort
EPS
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